Video of the Week...Tuesday, May 29, 2018

How do you build trust?  And when you’ve lost it, how do you rebuild trust?  In this week’s Video of the Week, Harvard Business School professor Frances Frei explains in her Ted Talk the components of trust and, drawing on her experience trying to rebuild trust at Uber, explains how it can be done.  Along the way, she explains how to present your arguments crisply and the importance of authenticity in the workplace.