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6 Tips to Keep Clients Happy
Landing clients is one thing. Keeping them happy is another. Last week we addressed what to do when you’ve disappointed a client. This week, we’re sharing six tips to help you keep clients happy in the first place.Here are seven tips to turn around a disappointed client, and to make sure even those who leave say good things about you.
7 Tips to Turn Around a Disappointed Client
Whether you’re an accountant, attorney, bus driver, business owner, or teacher, you have clients. Next week we’ll focus on how to keep those clients happy. At some point, though, no matter how hard you try, you will inevitably disappoint and even lose clients, whether for a reason you can agree with (maybe they need a service you can’t provide) or one you can’t (they aren’t happy with the services you’ve provided). How you treat disappointed clients not only reflects on you and your business, but also can impact whether they come back and what they say about you to others.
Here are seven tips to turn around a disappointed client, and to make sure even those who leave say good things about you.
Future in Focus 2020 and Hustle & Flow | VOTW 101519
For this week’s Video of the Week, check out the newest episode of the Hustle & Flow podcast with Heather Hubbard. Heather interviews Apcohromatik’s Keith R. Sbiral and Amy M. Gardner. The trio discussed a range of topics, including Apochromatik’s Future in Focus 2020 Masterminds, specifically the two cohorts for attorneys who want to succeed as a partner or change jobs/careers.
6 Tips to Keep Clients Happy
Landing clients is one thing. Keeping them happy is another. Last week we addressed what to do when you’ve disappointed a client. This week, we’re sharing six tips to help you keep clients happy in the first place.Here are seven tips to turn around a disappointed client, and to make sure even those who leave say good things about you.
Make Your Clients Happy | VOTW 100819
Last week we gave you 7 Tips to Turn Around a Disappointed Client, today the Video of the Week addresses making your clients happy clients. Malcom Gladwell takes a look at the research of Howard Moskowitz in making people happy by listening to their diversity of human beings.
7 Tips to Turn Around a Disappointed Client
Whether you’re an accountant, attorney, bus driver, business owner, or teacher, you have clients. Next week we’ll focus on how to keep those clients happy. At some point, though, no matter how hard you try, you will inevitably disappoint and even lose clients, whether for a reason you can agree with (maybe they need a service you can’t provide) or one you can’t (they aren’t happy with the services you’ve provided). How you treat disappointed clients not only reflects on you and your business, but also can impact whether they come back and what they say about you to others.
Here are seven tips to turn around a disappointed client, and to make sure even those who leave say good things about you.